RETURN & DAMAGE POLICY
How accurate are the fabric colors on my
screen? Because of the difference in colors on different
monitors there may be some variation in color between the actual
fabric colors and the final colors when viewed on your screen.
We do not guarantee a color match with your screen image. If you
are interested in matching a particular color send us a swatch
or ask us to send you our version of that color.
are the specifications of your solid fleece? Our solid
fleece is 100% polyester (heathers have a few % rayon). It is
59" cutable in width. It has an anti-pill finish on the face
and is brushed on the back.
are the specifications of your printed fleece? The printed
fleece is 100% polyester. It is 59" cutable in width. It
has a brushed finish on the face and the back.
What are the specifications of your sweatshirt fleece?
The sweathshirt fleece is 85% polyester and 15% cotton (heathers
have a few percent rayon). It is available in 2 weights: 14 oz.
per linear yard (400 grams per linear yard) and 11 oz. per linear
yard (310 grams per linear yard). It is 60" cutable in width
and has a brushed finish on one face.
Do you carry rib for use with your sweatshirt fleece?
Yes. We have 100% polyester 1x1 rib to match each of our sweatshirt
colors. It is 24" tubular in width.
What are the washing instructions for your fabrics?
We recommend a cold wash with like colors on delicate cycle
with no bleach. A light tumble or hang drying. Do not iron.
Are all of the fabrics on your site currently
available? Yes, but we do run out depending on the orders
we are getting. Solid colors are restocked while prints may not
Does the fabric match the colors on my
computer monitor? Because of the difference in colors
on different monitors there may be some variation in color between
the actual fabric colors and the final colors when viewed on your
screen. We do not guarantee a color match with your screen image.
If you are interested in matching a particular color send us a
swatch or ask us to send you our version of that color.
forms of payment do you accept? We accept payment
with Visa, Mastercard, Discover or American Express credit cards
or through PayPal. You can also make payment by check to: Trade
Stream, LLC, 4136 49th St., Suite 2F, Sunnyside, NY 11104. Include
a note listing what you are ordering, your shipping address, telephone
number and email address, if you have one.
can I figure out the shipping charges? The easiest way
to do this is to enter your order in the shopping
cart. The shipping charges will be tabulated and appear on the
page after you enter shipping and billing information but before
your credit card information. You will not have made your purchase
at this point.
will you ship my order? Orders totaling less than 240
yards will be shipped via FedEx Ground. Transit time once we ship
is usually between 2 and 5 business days depending on location.
The shipping charge can be viewed before payment. We normally
ship without requiring FedEx to have the customer sign for the
delivery so that it can be left if they are not at home. If you
would like to require a signture for delivery, you may do so.
Orders Totaling 240+ yards ship Free via long haul trucker to
a commercial location. If shipping 240+ yards to a residence,
school or church, we may need to add a surcharge. Please contact
us to discuss how to avoid that charge. The delivery is a tailgate
delivery. If you need help from the truck tailgate, or into your
location, there is an extra charge. Transit time once we ship
is usually between 4 and 8 business days. If you need to have
your order delivered by a particular date, please contact us.
you ship my order faster? We try to accomodate a customer’s
request to expedite their order. Please contact us at email@example.com
for further information.
you ship outside of the continental U.S.? Sorry, but
we only ship to the lower 48 states.
I be able to track my order? Yes. When we ship your order
we will email your tracking number to you.
am having a problem using the shopping cart. It may be
a problem with your browser. You can either update your browser
by clicking here for either Internet
Explorer or Netscape
or order directly through us at firstname.lastname@example.org.
If you would like to order direct let us know what you would like
and we will get back to you with the cost and alternate payment
online shopping with Fleece-Fabric.com secure? Yes, all
information is encrypted and secure. Also, be assured that your
information is only used to make your transaction. Your name will
not be sold to any other company.
& DAMAGE POLICY
is your return & damage policy? We accept returns
within 30 days of the date of receipt. If our fabric is damaged
or defective DO NOT CUT IT. CALL US IUMMEDIATELY. If you cut it,
you own it. If it is not damaged and you would like to return
our fabric for any other reason you would pay a 15% restocking
fee and return shipping. The fabric must be in original and uncut
I get a refund? Yes. If we shipped your fabric, any money refunded would be subject to the Return Policy conditions above.
If we did not ship your fabric, and you paid with a credit card, we will withhold 3% of the gross amount to cover the fee we pay for credit card charges.